Introduction
Welcome to FollicleFX. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Purchase a license
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Name and email address
- Billing information and payment details
- Account credentials
- Communication preferences
Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect for various purposes, including:
- Provide Services: To deliver the FollicleFX addon, process transactions, and manage your account
- License Management: To validate and manage your software licenses
- Customer Support: To respond to your inquiries and provide technical assistance
- Improvements: To analyze usage patterns and improve our products and services
- Communications: To send you updates, newsletters, and marketing materials (with your consent)
- Security: To protect against unauthorized access and ensure the security of our services
Data Storage & Security
We use Firebase, a Google Cloud Platform service, to store and process your data. Your information is stored securely in Firebase's infrastructure with the following protections:
Security Measures
- Encrypted data transmission (SSL/TLS)
- Secure authentication systems
- Access controls and monitoring
- Regular security audits
While we implement appropriate security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data:
Firebase (Google)
We use Firebase for authentication, database, and hosting services. Firebase's privacy policy can be found at firebase.google.com/support/privacy.
Payment Processors
When you make a purchase, your payment information is processed by secure third-party payment processors. We do not store your complete credit card information on our servers.
Analytics
We may use analytics services to help us understand how visitors use our website. These services may collect information about your use of our website.
Cookies & Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged in to your account
- Understand how you use our website
- Improve our services based on usage patterns
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
You Have the Right To:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw previously given consent for data processing
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain it for legal purposes.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Get in Touch
Email: support@folliclefx.com
Website: folliclefx.com